SERVICE AGREEMENTS
BENEFITS & FEATURES |
STANDARD WARRANTY |
SILVER WHITE GLOVE AGREEMENT |
GOLD WHITE GLOVE AGREEMENT |
PLATINUM WHITE GLOVE AGREEMENT |
---|---|---|---|---|
Manufacturer's Warranty | ||||
Email/Phone Support | During Warranty Period | |||
Included Service Labor | During Warranty Period | Up to 5 Trips | Up to 10 Trips | Up to 20 Trips |
Hourly Labor Discount | 10% | 15% | 20% | |
Annual Startup/Shutdown | ||||
Preferred Service Scheduling | During Warranty Period | Within 1-4 Days | Within 1-3 Days | Within 1-2 Days |
Remote Power Cycling | Business Hours Only | Business Hours Only | After Hours / Weekends | |
CONTACT US | CONTACT US | CONTACT US |
Standard Warranty
Manufacturers Warranty
Included
Email/Phone Support
During Warranty Period
Included Service Labor
During Warranty Period
Hourly Labor Discount
No
Annual Startup/Shutdown
No
Preferred Service Scheduling
During Warranty Period
Remote Power Cycling
No
Silver White Glove Plan
Manufacturers Warranty
Included
Email/Phone Support
Included
Included Service Labor
Up to 5 Trips
Hourly Labor Discount
10%
Annual Startup/Shutdown
Included
Preferred Service Scheduling
Within 1-4 Days
Remote Power Cycling
Business Hours Only
Gold White Glove Plan
Manufacturers Warranty
Included
Email/Phone Support
Included
Included Service Labor
Up to 10 Trips
Hourly Labor Discount
15%
Annual Startup/Shutdown
Included
Preferred Service Scheduling
Within 1-3 Days
Remote Power Cycling
Business Hours Only
Premium White Glove Plan
Manufacturers Warranty
Included
Email/Phone Support
Included
Included Service Labor
Up to 20 Trips
Hourly Labor Discount
20%
Annual Startup/Shutdown
Included
Preferred Service Scheduling
Within 1-2 Days
Remote Power Cycling
After Hours / Weekends